International VISA Plastic Card of Basisbank is a most convenient modern tool of payment in any currency. VISA card can be used in 12 000 000 trade and service vendors throughout the world equipped with VISA
logo.
VISA ELECTRON will help you to withdraw cash from your card accounts through ATM or make payment at the places equipped with special electronic terminals. Buying the Basisbank’s VISA ELECTRON will enable you to become an owner of an international card widely used all over the world.
VISA CLASSIC is one of the most popular plastic cards worldwide. It can be used in millions of trade and service vendors in Georgia and other countries equipped with VISA
logo. VISA CLASSIC will enable you to make payments via internet or telephone, as well as to book hotels and rent cars worldwide.
VISA GOLD will always be your visit card in high society. The owners of this card are served as VIP category clients worldwide. VISA GOLD’s advantages are: high daily limit of cash withdrawal, if you lose your card – you may receive an urgent money transfer anywhere in the world and many other features.
- One should submit a dully filled and signed application form to the Bank, open a new card account or use an existing one, deposit or transfer the indeclinable remainder and card fees on the account in accordance with the established Bank rates.
- During 3 (three) banking days after a transfer (deposit) is made on the account the Bank issues a card and corresponding documents to the applicant. In case of urgent issuance, the card and its PIN code are delivered to the applicant on the next banking day.
- If the applicant does not claim his/her card during 3 (three) months, the card will be annulled. The card owner will not be refunded the paid annual service or commission fees.
Salary payment via plastic cards is the modern, simplified and secure form of payment. The salary programme participants can:
- Simplify their salary payment procedures;
- Treat their salary rates confidential;
- Minimize costs of salary disbursement (cash delivery, hiring a cashier);
- The employees of the organizations taking part in the salary programme are able to enjoy credit (overdraft) opportunities wherever necessary. They will enjoy simplified procedures of credit issuance, whereas the credit is issued on easy terms.
The card has a personal identity code (PIN) known only by the cardholder. PIN code is used for withdrawal cash from ATM. If you forget your card PIN you should immediately address the issuing bank.
The cardholder is entitled to require the card baalnce statement. The statement consists the information about the current balance on the account, transactions and withdrawals made.
Moreover, you can track your accounts during 24 hours via online banking services —
www.bankonline.geUsing overdraft the cardholder can spend sums in excess of the balance on his/her account and repay the debt to the Bank later on. In case of overdraft the minimum remainder of sums on card account is not required.
- Clients receiving their salaries transferred on card accounts;
- Bank depositors;
- Managers or founders of the Bank’s client organizations;
- Other categories of clients in favor of which the Bank makes a decision.
- Place the card in the card-path of ATM with the arrow on the card’s upper side pointing to the path.
- Choose the service language (Georgian, Russian, English) and press the button beside the selected sign.
- Dial your card PIN-code (after the ATM’s request). PIN-code is a 4-digit personal identity code, which you receive in a sealed envelope together with a letter. If you enter an invalid PIN-code in three consecutive the ATM will seize the card. In such cases, please, immediately call the Bank.
- After dialing the PIN-code, please select one of the operations: a) cash withdrawal; b) balance check.
- In case of cash withdrawal, please select currency and amount of the sum. If you do not see the demanded amount on the ATM screen, than, please select "other amount" in the ATM menu and dial an amount you wish to withdraw.
- Take your card, the withdrawn amount and the check. Try not to detain the card and the received cash in the ATM path. Otherwise ATM will seize them. In such cases, please, immediately address the Bank.
You can withdraw cash from any Bank that provides services to VISA international cards. For withdrawing cash you need to present your card and ID to a Bank employee.
When making payment at merchants the sales personnel will provide you with a check to sign. You should sign the check after you’ve checked the accuracy of the amount indicated there. Do not forget to take a copy of the check. You should keep the copies until the indicated amounts are discarded from your account. Your signature should be consistent with that on the back side of you card. Otherwise, the sales personnel are authorized to ask you to present your ID. In case you are not able to present required documents the sales personnel are authorized to suspend payment.
Performing transactions on the internet is possible with VISA Classic and VISA Gold cards. For this you need enter the card’s 16-digit number (in some cases you must also indicate the 3-digit number on the back of the card), and the card expiry date on a web-site. Before entering the card information on the internet, please, be sure, you feel confident about the security and legacy of the web page.
- When receiving your card, please, put your signature (as it is given in your ID) on the designated line on the back of your card. This will protect you from any misunderstandings while using the card.
- Never write your PIN-code on the card or elsewhere easily accessible places by others.
- Keep the card away from magnetic fields, as this can damage the magnetic strip on your card.
- Check the accuracy of amounts indicated on check/slip before signing them. If the indicated amount is inaccurate, require extirpation of the amiss check.
- Enter your PIN-code so that nobody can see it;
- Immediately take out the card after returning from ATM, otherwise the ATM will seize/block it. After transaction is finished take out the check from ATM.
- Do not throw away the check as it contains confidential information about your card.
- If ATM does not perform cash withdrawal transaction, please, check the balance on your card account.
- Check expiry date of your card;
- Be sure you remember your PIN-code;
- Check balance on your card account and whenever necessary fill it;
If you have lost your card, please, immediately inform the corresponding office of the card eminent bank. In order to block your card you need to inform the bank’s card operator your password and other relevant information, also answer his/her questions. Otherwise the card will not be blocked.
On week-days till 24:00
Tel: +995 32 2 922-922
At weekends:
Processing Center: +995 32 2 936-924?
Fax to the bank detailed circumstances of card loss: +995 32 2 939-196
| Expiry period |
2 years |
| Principle card service fee for the first year |
|
10 GEL |
25 USD |
40 USD |
60 USD |
| Principle card service fee for the second year |
|
10 GEL |
20 USD |
30 USD |
40 USD |
| Renewal of card |
|
10 GEL |
20 USD |
30 USD |
40 USD |
| Additional card |
|
10 GEL |
20 USD |
30 USD |
40 USD |
| Urgent card issuing |
+ 20 USD |
| Minimum balance on account |
|
10 GEL |
20 USD |
100 USD |
100 USD |
| Annual Interest rate |
|
3%
(>3500 GEL,
2000 EURO,
USD, GBP) |
3%
(>3500 GEL,
2000 EURO,
USD, GBP) |
3%
(>3500 GEL,
2000 EURO,
USD, GBP) |
3%
(>3500 GEL,
2000 EURO,
USD, GBP) |
| Daily Cash withdrawal limit |
|
1000 USD |
1500 USD |
3000 USD |
3000 USD |
| Commision on Change Daily Cash withdrawal limit (1 month) |
|
10 GEL |
10 GEL |
10 GEL |
10 GEL |
| Daily transaction limit |
|
4000 USD |
7000 USD |
25000 USD |
15000 USD |
| Basisbank’s ATMs |
0.3% , min. 0.15 |
| Agent Banks’ ATMs |
1% |
| Other ATMs |
2% min. 3 USD |
| Basisbank branches |
0.3% , min. 0.15 |
| Agents Banks branches |
1% |
| Other Banks |
2% min. 3.5 USD |
| Local |
Free |
| International |
Free |
|
transfer fees on plastic cards |
|
|
from local merchants |
0,5% |
|
from international merchants |
1% |
| Local Stop-list |
|
Free |
5 USD |
5 USD |
5 USD |
| International Stop-list (2 weeks) |
|
— |
40 USD |
40 USD |
40 USD |
| აUnauthorized overdraft interest |
32% |
| Card balance statement |
Free |
|
The cost of protest against transaction |
10 USD |
| Replacement of damaged card |
|
5 GEl |
15 USD |
25 USD |
25 USD |
| PIN-code replacement |
|
5 GEL |
10 USD |
15 USD |
15 USD |
| Renewal of damaged / lost card |
|
10 GEL |
20 USD |
40 USD |
40 USD |
| Suspension of damaged / lost cards via GCAS |
|
— |
— |
— |
40 USD |
| Urgent renewal of card |
|
— |
— |
— |
250 USD |
| Urgent withdrawal of the card |
|
— |
— |
— |
200 USD |
*In case, payment will be implemented in the currency different from the card account currency (currencies), money amount will be converted in the basic currency of the card account and will be cut off from the card account. Conversion will be implemented on the day of transaction on the card account with the currency of the Bank. Herein conversion currency for the transaction outside Georgia is ascertained by the Bank pursuant to the current currency of Visa.
